Shipping Policy
How much does shipping cost?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display your total costs.
Shipping fees are based also on the size, weight, and number of the packages in order. Larger products and additional items will incur slight shipping surcharges. Total shipping charges are shown on the checkout page.
All order has $6.95 for shipping in the United State and $8.99 for the rest of the world. And we offer free shipping for orders over $80 in total
Estimated time of arrival?
All items offered on The Creattify are made-to-order. This means that when you place your order, we print that item/s just for you, one at a time for the best quality!
We process orders on business days which are Monday through Friday, Pacific Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Processing Time:
Canvas, Poster, Yard Sign, Face Mask: 1 - 3 business days.
Apparel, Doormat, Blanket, Pillow: 3 - 5 business days.
Delivery Time:
United States: 10-35 working days (usually takes only 12-14 working days).
Canada, Western Europe: 15-40 working days.
Australia, New Zealand: 15-45 working days.
Mexico, Central America, South America: 20-60 working days
Middle East (UAE, Saudi Arabia): 20-40 working days
Order Tracking
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate the tracking page.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Globalmail and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Items fulfilled from the UK and EU are charged a 20% VAT rate.